Got Questions?
We've got answers. Here's what our customers ask most.
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Do you ship internationally?
Do you ship internationally?
Yes! Lissaire ships worldwide. Delivery times and shipping costs vary by region and will be clearly shown at checkout before you complete your order.
What can I iron with Lissaire?
What can I iron with Lissaire?
Lissaire is designed to work with trousers, shirts, dresses, blouses, and even shoes.
When will I receive my refund?
When will I receive my refund?
Once we’ve received and inspected your return, your refund will be processed within 5–10 business days back to your original payment method.
When will my order be shipped?
When will my order be shipped?
Orders are typically processed within 1–2 business days. You’ll receive a tracking number by email as soon as your order ships so you can follow it every step of the way.
Is Lissaire safe to use on all fabrics?
Is Lissaire safe to use on all fabrics?
Lissaire is designed to work with most clothing types, including shirts, blouses, and trousers, offering a versatile solution for everyday wardrobe care. However, delicate fabrics such as high-end wool or similar materials are not recommended for use.
What if lissaire doesn't work for me?
What if lissaire doesn't work for me?
We offer a hassle-free return policy. If you’re not completely satisfied, you can return your lissaire within the return window for a refund or replacement.
How much electricity does Lissaire use?
How much electricity does Lissaire use?
Lissaire is energy efficient, using roughly the same power as a standard steam iron — but with far greater convenience and time savings.
How long does it take to iron a garment?
How long does it take to iron a garment?
On average, shirts and trousers take about 10–20 minutes to complete. Heavier fabrics or garments with deeper creases may require a little more time.
How should I store Lissaire when not in use?
How should I store Lissaire when not in use?
Lissaire is compact and easy to store in a wardrobe, cupboard, or laundry area. Always ensure the device is unplugged, fully cooled down, and placed on a flat surface before storing.
How do I hear about new products or offers?
How do I hear about new products or offers?
Join our mailing list at lissaire.com or follow us on social media to be the first to know about exclusive launches, limited deals, and special offers.
Does my clothing need to be damp to use the machine?
Does my clothing need to be damp to use the machine?
No! Lissaire’s intelligent heat and air system works on both dry and lightly damp fabrics. For best results, start with slightly moist clothes — the machine will dry and smooth them perfectly in one cycle.
Will Lissaire save me time compared to traditional ironing?
Will Lissaire save me time compared to traditional ironing?
Absolutely. Lissaire automatically irons your garments, so you can multitask while it works. On average, users save 8–12 minutes per session compared to traditional ironing.
I haven’t received my order confirmation — what should I do?
I haven’t received my order confirmation — what should I do?
If you haven’t received a confirmation email within a few minutes, please check your spam or promotions folder. If it’s not there, contact our support team at info@lissaire.Com, and we’ll resend your confirmation.
You can email our support team from Mon-Fri 8am-5pm EST.
Email info@Lissaire.com for any queries you may have, or alternatively you can message us through our social media.